Help & Support
Help & Support
Find answers to common questions or get in touch with our support team. We are here to help you get the most out of the marketplace.
Guides: Buy, Sell & Make a Payment
How to Register as a Member
- Register as a Buyer: click the "Register" button on the home page, choose Buyer, fill in your details and verify your email to activate your account.
- Register as a Seller: choose the Seller option during registration, then complete your company profile so you can add products and start selling.
How to Buy
- Browse or search for the products you need, then open a product page to see details, price and supplier.
- Select quantity and add the item to your cart, then go to checkout to review your order and apply shipping.
- Submit your order and it will be sent to the supplier for confirmation.
How to Sell
- Register as a supplier and complete your company profile.
- Add your products with photos, price and stock so buyers can find and order them.
- Receive orders, confirm them, prepare and ship the products, and track your earnings.
How to Make a Payment
- Choose how you want to pay: card, bank transfer, PayPal or pay the supplier directly.
- For direct payment, upload your payment receipt so the supplier can review and approve it.
- Once confirmed, your order is processed and the supplier is paid through the secure wallet.
Frequently Asked Questions
Click the "Get Started" or "Register" button on the home page, fill in your details, and verify your email to activate your account.
Browse products, add them to your cart, review shipping and totals at checkout, place your order and complete payment using the secure payment link.
Register as a supplier, complete your company profile, and submit your business details for review. Once approved, your verification badge will be shown.
Contact Support
Our support team is available to answer your questions. Reach out through the messaging system and we will respond as soon as possible.